“SHA have acted as Mobility Assessment contractors on behalf of the London Borough of Tower Hamlets for over 10 years. They have consistently provided an excellent service in assessing applicants for Blue Badges; Disabled Persons Freedom Passes; Taxicards and Personalised Disabled Bays. I have always found them to be flexible and responsive to changes in the field of mobility assessments, including being proactive in respect of recent changes to the Blue Badge legislation to include Non-visible criteria.
I would commend them on the excellent administration service they provide including arranging appointments for our applicants and their highly efficient accountancy practices they employ in relation to invoicing and budgetary control.”
Terry Collins Mobility Support Team Leader LB of Tower Hamlets June 16, 2020
Luton Borough Council have been delighted with the service provided by SHA to date. They have been flexible, reliable and practical in dealing with our cases. In addition, they have demonstrated expert knowledge in their understanding and application of the Blue Badge criteria. I was particularly impressed with their approach to Hidden Disabilities and the workshop which resulted in a greater understanding of this criteria for me and my team.
Arshad Baksh Luton Borough Council June 16, 2020
Having a great team to work with at SHA has really helped and with the will and flexibility on both sides we have found a workable solution, which the customers have seemed to appreciate.
Sue Lack Havering Council June 16, 2020
"I would like to thank you and your team for the tremendous effort that you have put in to assist this Service in undertaking the most comprehensive freedom pass renewal exercise ever undertaken which has resulted in a reduction of nearly 1000 previous holders having been moved off the Disabled Persons Freedom Pass scheme.
Whilst the initial charges for the additional assessments undertaken will impact on our budget this year, the reduction in numbers of Disabled Freedom Pass holders should result in a saving to this Authority in the longer term"
Terry Collins, London Borough of Tower Hamlets June 16, 2020
"SHA Disability Consultancy Ltd has successfully supported the delivery of occupational therapy services for Thurrock Council for a number of years.
Since 2011, the OT service within Thurrock Council has embarked on a transformational journey within Adult Social Care, during which SHA has been flexible and responsive to service demands and has enabled a sustainable improvement in core service delivery to be achieved.
SHA has been a significant partner, exploring new and innovative ways of working. Drawing on their wealth of experience, skills and resource they have helped us take a number of projects forward, including:
- Double Handed Care review project
- Reablement delivery project
- Self Assessment Risk Analysis to support self assessment for the provision of simple equipment items.
SHA will continue to support us in the delivery of efficient, good quality and good value services for the foreseeable future."
Gavin Beard Occupational Therapy Team Manager Thurrock Council (November 2013) June 16, 2020