SHA Disability were commissioned to undertake a review of Cambridgeshire County Council’s Community Occupational Therapy service, which is outsourced to a community NHS trust under a Section 75 Agreement. The review was undertaken between November 2022 and February 2023. SHA were chosen above other more generic consultancies as we wanted to be sure that we commissioned an organisation with a clear understanding of the delivery of OT services. SHA undertook an excellent piece of work, working to our detailed brief and provided us with a comprehensive report containing valuable insights and recommendations for service development. Despite the complexity of the brief, SHA kept to deadlines and liaised closely with all stakeholders at relevant points throughout the project. I would not hesitate to recommend SHA for similar projects in the future.
Diana Mackay Commissioning Manager Cambridgeshire County Council (June 2023) August 23, 2023
‘We have been working with SHA for over a year now in a partnership setting. SHA provide a good service and have a strong will to work in collaboration with service users. The reports and assessments they provide are clear to understand. The team is helpful and plays a pivotal role to our service’.
CATS Manager Camden (April 2022) April 25, 2022
"Hackney has been working well with SHA Disability for the many years who have been carrying out statutory and specialist OT assessments on behalf of Hackney which has helped to reduce the waiting time for assessments for Hackney Residents".
Hackney Residents Service Manager Hackney Occupational Therapy and Sensory Service (March 2022) March 27, 2022
"I often hear from patients and relatives how much you have helped them; they really appreciate it and so do the Haringey CHC team".
CHC Nurse Assessor NHS Continuing Healthcare (March 2022) March 26, 2022
Luton Borough Council have been delighted with the service provided by SHA to date. They have been flexible, reliable and practical in dealing with our cases. In addition, they have demonstrated expert knowledge in their understanding and application of the Blue Badge criteria. I was particularly impressed with their approach to Hidden Disabilities and the workshop which resulted in a greater understanding of this criteria for me and my team.
Arshad Baksh Luton Borough Council June 17, 2020
“SHA have acted as Mobility Assessment contractors on behalf of the London Borough of Tower Hamlets for over 10 years. They have consistently provided an excellent service in assessing applicants for Blue Badges; Disabled Persons Freedom Passes; Taxicards and Personalised Disabled Bays. I have always found them to be flexible and responsive to changes in the field of mobility assessments, including being proactive in respect of recent changes to the Blue Badge legislation to include Non-visible criteria.
I would commend them on the excellent administration service they provide including arranging appointments for our applicants and their highly efficient accountancy practices they employ in relation to invoicing and budgetary control.”
Terry Collins Mobility Support Team Leader LB of Tower Hamlets June 16, 2020
Having a great team to work with at SHA has really helped and with the will and flexibility on both sides we have found a workable solution, which the customers have seemed to appreciate.
Sue Lack Havering Council June 16, 2020
"I would like to thank you and your team for the tremendous effort that you have put in to assist this Service in undertaking the most comprehensive freedom pass renewal exercise ever undertaken which has resulted in a reduction of nearly 1000 previous holders having been moved off the Disabled Persons Freedom Pass scheme.
Whilst the initial charges for the additional assessments undertaken will impact on our budget this year, the reduction in numbers of Disabled Freedom Pass holders should result in a saving to this Authority in the longer term"
Terry Collins, London Borough of Tower Hamlets June 16, 2020
